EvaluAgent + Mojo Helpdesk
EvaluAgent + Mojo Helpdesk
EvaluAgent + Mojo Helpdesk integrations
Import new Tickets from Mojo Helpdesk in to EvaluAgent
Import new tickets from Mojo Helpdesk into EvaluAgent ready for evaluation. Once your imported contact is within EvaluAgent, you can use our work queues feature to auto-assign to an evaluator or manually assign it and then begin the quality checking process.
- When this happens...New TicketTriggers when new unassigned ticket is created.
- automatically do this!Import a ContactImports a contact record into EvaluAgent.
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More things you can do with Mojo Helpdesk and EvaluAgent
Discover other triggers and actions you can use with Mojo Helpdesk and EvaluAgent
- New Ticket
Triggers when new unassigned ticket is created.
Try ItTriggerPolling - New Ticket With Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Try ItTriggerPolling - Ticket QueueRequired
- TitleRequired
- DescriptionRequired
- Priority
- User's email
- Due On
- Scheduled On
ActionWrite- Contact DateRequired
- Contact Date FormatRequired
- Contact ReferenceRequired
- Link to Record
- User IDRequired
- Link to EvaluAgent User RecordRequired
- SourceRequired
ActionWrite
- New Ticket With Due On
Triggers when new unassigned ticket with a due on date is created.
Try ItTriggerPolling - New User
Triggers when new user is created.
Try ItTriggerPolling - Group
- EmailRequired
- First NameRequired
- Last Name
- Send welcome email?
ActionWrite
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