Create or update Drift contacts with new engagements in True Reply
Tired of tedious contact management? This zap lets you skip that manual chore, automatically creating a new contact (or updating an existing contact) for you in Drift whenever a new consumer response is registered in your True Reply account.
- When this happens...New EngagementTriggers when a user completes an engagement with your voice app.
- automatically do this!Create or Update Contact From ExternalCreates or updates a contact.
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More things you can do with True Reply and Drift
Discover other triggers and actions you can use with True Reply and Drift
- Voice App IDRequired
Try ItTriggerPolling- Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItTriggerInstant - New Conversation
Triggers when a conversation is started.
Try ItTriggerInstant - New Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Try ItTriggerInstant
- Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItTriggerInstant - New Lead
Triggers when an email address is collected from a lead.
Try ItTriggerInstant - New Message
Triggers each time a new message in a conversation is received.
Try ItTriggerInstant - User Reached Goal
Triggers when a User has hit a goal within a playbook.
Try ItTriggerInstant







