Chatra + HelpSpot integrations
Create HelpSpot requests from new finished Chatra chat transcripts
Once active, this integration takes a finished Chatra Chat transcript and automatically imports it as a new request in HelpSpot. Customer information from Chatra is also attached to the request.
- When this happens...New Finished ConversationTriggers when a conversation ends.
- automatically do this!Create a New RequestCreates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone.
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More things you can do with Chatra and HelpSpot
Discover other triggers and actions you can use with Chatra and HelpSpot
- New Message in Conversation
Triggers when a new message is sent in a conversation by a visitor or an agent.
Try ItTriggerInstant - New Finished Conversation
Triggers when a conversation ends.
Try ItTriggerInstant - Update
Triggers when a request is updated.
Try ItTriggerInstant - Subject
- Note BodyRequired
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Open
- Status
ActionWrite
- New Conversation
Triggers when a new conversation is started by a visitor or an agent.
Try ItTriggerInstant - New Request
Triggers when a new request is created.
Try ItTriggerInstant - Category
- Status
- Open/Closed
- Customer ID
- First Name
- Last Name
- Email
- Phone
- Search String
Try ItTriggerPolling- xRequestRequired
- Subject
- Note Body
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Status
- Open
ActionWrite
Chatra is a live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.
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