Chat Data + SMS by Zapier integrations
Get SMS notifications for new live chat escalation requests from Chat Data
Receive SMS notifications when a new live chat escalation request is raised in the Chat Data chatbot widget on your website. This ensures your agent is promptly informed of the escalation and can address the live chat request immediately.
- When this happens...Live Chat EscalationTriggers when a live chat escalation is requested.
- automatically do this!Send SMSSend an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
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More things you can do with Chat Data and SMS by Zapier
Discover other triggers and actions you can use with Chat Data and SMS by Zapier
- Chatbot IDRequired
Try ItTriggerInstant- Chatbot IDRequired
Try ItTriggerInstant- Chatbot IDRequired
- MessageRequired
- Conversation ID
- Base Model
- Base prompt
ActionWrite- The ID of the chatbotRequired
- Start date
- End date
- Source
- Limit
- Start
ActionSearch
- Chatbot IDRequired
Try ItTriggerInstant- Chatbot NameRequired
- Source Text
- The model of the chatbotRequired
- The custom backend endpoint
- The bearer token to authorize the customBackend
- URLs to scrape
ActionWrite- The ID of the chatbotRequired
- Base promptRequired
ActionWrite- The ID of the chatbotRequired
- Start date
- End date
- Source
- Limit
- Start
ActionSearch
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