Chat Data + SMS by Zapier

Chat Data + SMS by Zapier integrations

Get SMS notifications for new live chat escalation requests from Chat Data

Receive SMS notifications when a new live chat escalation request is raised in the Chat Data chatbot widget on your website. This ensures your agent is promptly informed of the escalation and can address the live chat request immediately.

When this happens...
Live Chat EscalationTriggers when a live chat escalation is requested.
TriggerInstant
automatically do this!
Send SMSSend an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
ActionWrite

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More things you can do with Chat Data and SMS by Zapier

Discover other triggers and actions you can use with Chat Data and SMS by Zapier

- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot ID
  Required
- Message
  Required
- Conversation ID
- Base Model
- Base prompt
Action
Write
- The ID of the chatbot
  Required
- Start date
- End date
- Source
- Limit
- Start
Action
Search
- Send_v2_copy
- From_number
- Message
  Required
Action
Write

- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot Name
  Required
- Source Text
- The model of the chatbot
  Required
- The custom backend endpoint
- The bearer token to authorize the customBackend
- URLs to scrape
Action
Write
- The ID of the chatbot
  Required
- Base prompt
  Required
Action
Write
- The ID of the chatbot
  Required
- Start date
- End date
- Source
- Limit
- Start
Action
Search

About Chat Data

Chat Data let you create AI chatbot with live chat escalation based on either your own knowledge base, backend endpoint or curated medical chat data sets.

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Related categories

AI Models

About SMS by Zapier

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!

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Related categories

Phone & SMS

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