Chat Data + Gmail

Chat Data + Gmail integrations

Send emails via Gmail with new live chat escalation requests from Chat Data

Set up this Zap to automatically send an email notification via Gmail to your agents so they can promptly handle new live chat escalation requests when they occur in Chat Data. Alternatively, you can send a follow-up email to the submitted lead to inquire about their experience with live chat escalations. Keep your outreach on target, effortlessly.

When this happens...
Live Chat EscalationTriggers when a live chat escalation is requested.
TriggerInstant
automatically do this!
Send EmailTriggers when a new email appears in the specified mailbox.
ActionWrite

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More things you can do with Chat Data and Gmail

Discover other triggers and actions you can use with Chat Data and Gmail

- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot ID
  Required
- Message
  Required
- Conversation ID
- Base Model
- Base prompt
Action
Write
- The ID of the chatbot
  Required
- Start date
- End date
- Source
- Limit
- Start
Action
Search
- Label or mailbox
- Search keywords
Trigger
Polling
Try It

- Label or mailbox
  Required
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It

New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- Label
  Required
- Message
  Required
Action
Write
- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write

- Chatbot ID
  Required
Trigger
Instant
Try It
- Chatbot Name
  Required
- Source Text
- The model of the chatbot
  Required
- The custom backend endpoint
- The bearer token to authorize the customBackend
- URLs to scrape
Action
Write
- The ID of the chatbot
  Required
- Base prompt
  Required
Action
Write
- The ID of the chatbot
  Required
- Start date
- End date
- Source
- Limit
- Start
Action
Search
New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Search keywords
  Required
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search

About Chat Data

Chat Data let you create AI chatbot with live chat escalation based on either your own knowledge base, backend endpoint or curated medical chat data sets.

HelpHelp

Related categories

AI Models

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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Related categories

Google

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