BenchmarkONE + HappyFox Chat

BenchmarkONE + HappyFox Chat integrations

Create BenchmarkONE contacts for finished chats on HappyFox Chat

Engage your customers through chat, and you stand a better chance at establishing a connection. This Zapier integration helps you to keep track of all those customers so you can follow up when needed: A new contact will be added to BenchmarkONE for every chat session that's finished on HappyFox Chat.

When this happens...
Finished ChatTriggers when a chat conversation ends.
TriggerInstant
automatically do this!
Create/Update ContactCreates a new contact or updates an existing contact.
ActionWrite

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More things you can do with HappyFox Chat and BenchmarkONE

Discover other triggers and actions you can use with HappyFox Chat and BenchmarkONE

Finished Chat
Triggers when a chat conversation ends.
Trigger
Instant
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New Offline Message
Triggers when a visitor leaves a message when all agents are offline.
Trigger
Instant
Try It
- Tag
  Required
- Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
Action
Write
- Update Existing Contact
  Required
- Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
- Title
- Company
- Temperature
- Phone Number
- Phone Number Type
- Address Street
- Address City
- Address State
- Address Zip
- Address Country
- Address Type
- Social Media URL
- Social Media Type
- Instant Message Username
- Instant Message Type
- Website URL
- Source
- Tag to Add
Action
Write

New Missed Chat
Triggers when no agents pickup an incoming chat request.
Trigger
Instant
Try It
- Webhook Name
  Required
Trigger
Instant
Try It
- Note Subject
  Required
- Note Body
  Required
- Contact's Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
- Created At
- CopyToCompany
- Update Last Contacted Date?
Action
Write

About BenchmarkONE

Keep tabs on your contacts, automatically follow up on them, and track your marketing with smart insights in BenchmarkONE's simple CRM.

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CRM (Customer Relationship Management)

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About HappyFox Chat

Powerful live chat software built from ground-up for super fast customer support.

HelpHelp

Related categories

Customer Support