Azure DevOps + Zendesk integrations
Update tickets in Zendesk when work items in Azure DevOps are updated
Experience enhanced teamwork with this integrated workflow. Once you update a work item in your Azure DevOps, the adjustment reflects instantly in your corresponding Zendesk ticket. This ensures your customer support team stays updated with the latest development changes, fostering better collaboration and more efficient resolution of customer issues. Enjoy this combination of systems that cuts down on redundant tasks and saves time.
- When this happens...Updated Work ItemTriggers when a work item is updated.
- automatically do this!Update TicketUpdate an existing ticket status or add comments.
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More things you can do with Azure DevOps and Zendesk
Discover other triggers and actions you can use with Azure DevOps and Zendesk
- Build DefinitionRequired
- Build Status
- ProjectRequired
Try ItTriggerInstant- ProjectRequired
- Repository
- Branch
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
Try ItTriggerInstant- ProjectRequired
- Build DefinitionRequired
ActionWrite
- ProjectRequired
- PathRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Contains StringRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Changed Field
Try ItTriggerInstant- ProjectRequired
- TypeRequired
- TitleRequired
- Area
- Iteration
- Assigned To
- Description
ActionWrite
Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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