1.Runs daily at 12:15 PM
Integrate Schedule by Zapier to trigger a daily run to process yesterday's review requests.
Send 24-hour post-visit review requests to recent guests
Automatically monitor the daily 12:15 PM schedule across Zapier, Google Sheets, and SendGrid. Send review requests and update reservation outreach status when yesterday's reservations qualify—so you can send, track, and follow up without manual follow-up.
How this automation accelerates review responses
When the daily 12:15 PM schedule fires, review outreach can get delayed and guests go unprompted. This automation monitors the schedule and pulls eligible reservations, then sends transactional emails and updates contacted flags—so your team can respond to review intent without manual follow-up.
Zeitplanung von Zapieror swap with your favorite app
2.Formats yesterday's date
Integrate Formatter by Zapier and date formatting tools to subtract 1 day and to centralize the formatted lookup date.
Formatter von Zapieror swap with your favorite app
3.Finds order row by date
Integrate Google Sheets and spreadsheet lookup tools to find order rows by formatted date to retrieve order references.
Google Sheetsor swap with your favorite app
4.Finds reservation guest details
Integrate Google Sheets and spreadsheet lookup tools to find reservation rows by order reference to pull guest email and review flags.
5.Continues only for review outreach
Integrate Filter by Zapier and conditional logic tools to proceed only when the configured review flag requires outreach.
Filter von Zapieror swap with your favorite app
6.Sends transactional review email
Integrate SendGrid and email template tools to send the post-visit review request and to deliver it to each guest.
SendGrid (englisch)or swap with your favorite app
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Increase customer reviews with automated request sends, follow-up reminders, and response tracking
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Schritt 2
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Schritt 3
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