Automate and scale your business processes with Zapier
Business process management automation connects your tools and triggers workflows across process workflow management, approval chain management, form management, feedback collection and routing, and SOP management.

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Explore use cases for business owners
Business process management automation connects your tools and triggers real-time actions across form management, process workflow management, approval chain management, and SaaS management. Build workflows that eliminate manual work and keep your operation running without constant oversight.
Approval chain management
Speed up approval decisions with automated request routing, approval reminders, and status updates
RFP response management
Accelerate RFP response workflows with automated intake routing, stakeholder handoffs, and content updates
SOP management
Simplify SOP upkeep with automated review routing, version tracking, and update alerts
Form management
Simplify form operations with automated submission routing, record creation, and follow-up alerts
Feedback collection & routing
Improve customer feedback flow with automated intake routing, owner assignment, and response alerts
SaaS management
Control SaaS operations with automated renewal tracking, access alerts, and spend monitoring
Process workflow management
Streamline business workflows with automated task routing, approval tracking, and record updates
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier hilft uns, weit über 50% mehr Deals abzuschließen, als wir es ohne Zapier tun würden. Es ist ein Schlüsselelement unserer Gesamtstrategie und somit auch unseres Verkaufsarguments.
Raphael BochnerGründer und CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Transform your BPM with Zapier
Zapier helps you modernize BPM without adding more busywork. Route approvals, automate workflows, and govern SaaS requests—and that’s just the start.
Approval chain management
Approvals move without delays
Automate approval routing across every business process. Send requests from forms, docs, or spreadsheets into Slack and track each decision in Airtable or monday.com. Keep BPM moving without manual follow-up.

Automated approval routing
Route each request to the right approver based on team, spend, or request type, so approvals move faster without inbox triage.
Real-time approval alerts
Alert stakeholders in Slack or Gmail the moment a request is submitted, approved, or blocked, so nothing sits unseen.
Conditional reviewer assignment
Assign reviewers automatically from Airtable or monday.com data, so each business process follows the right approval path.
Escalate stalled requests
Escalate overdue decisions to backup approvers and post reminders in Slack, reducing delays in process automation.
Approval audit trails
Log every approval step in Airtable or Google Sheets for cleaner records, easier reporting, and stronger compliance.
So funktioniert's
Business process management automation connects your tools, detects process requests and status changes, and triggers workflows automatically. Route approvals, assign tasks, and track bottlenecks in real time—without manually chasing updates.
Schritt 1
Connect your tools
Integrate platforms like monday.com, Airtable, Slack, form tools, and approval systems to centralize process data.
Schritt 2
Define triggers
Set conditions for new requests, approval delays, form submissions, status changes, or task handoffs.
Schritt 3
Automate & measure
Send alerts, assign tasks, update records, and continuously track process efficiency improvements automatically.
Ready to automate your entire workflow?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.























