Freshdesk + Google Sheets
Create Freshdesk tickets from new or updated rows in Google Sheets team drive
Streamline your customer support process with this workflow. When there is a new or updated row in your Google Sheets, it prompts a new ticket creation in Freshdesk. It's a practical solution to ensure none of your customers' concerns slip through the cracks, making tracking and resolving issues more efficient. Manage your customer support seamlessly with this automation.
Streamline your customer support process with this workflow. When there is a new or updated row in your Google Sheets, it prompts a new ticket creation in Freshdesk. It's a practical solution to ensure none of your customers' concerns slip through the cracks, making tracking and resolving issues more efficient. Manage your customer support seamlessly with this automation.
- When this happens...New or Updated Spreadsheet Row (Team Drive)
Triggers when a new row is added or an existing row is updated in a spreadsheet. Optimized for Team Drive.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try ItDrive
Try ItDont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
