Freshdesk + Google Sheets
Add notes to Freshdesk tickets from new Google Sheets rows
Effortlessly keep track of Freshdesk ticket notes using this seamless workflow between Google Sheets and Freshdesk. When a new row is added to your spreadsheet, a note will be created and added to the corresponding ticket in Freshdesk. This integration streamlines your customer support process, ensuring important details are documented and easily accessible to your support team.
Effortlessly keep track of Freshdesk ticket notes using this seamless workflow between Google Sheets and Freshdesk. When a new row is added to your spreadsheet, a note will be created and added to the corresponding ticket in Freshdesk. This integration streamlines your customer support process, ensuring important details are documented and easily accessible to your support team.
- When this happens...New Spreadsheet Row
Triggers when a new row is added to the bottom of a spreadsheet.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try ItDrive
Try ItDont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
