Freshservice + Webhooks by Zapier
Add tickets to Freshservice for new caught webhook payloads
If you've got customer issues floating through your webhook pipeline, we've got a great way to capture them. Just set up your custom webhook and we'll take it from there, using the information from any payload it catches to create a new ticket on Freshservice, automatically and reliably from then on.
If you've got customer issues floating through your webhook pipeline, we've got a great way to capture them. Just set up your custom webhook and we'll take it from there, using the information from any payload it catches to create a new ticket on Freshservice, automatically and reliably from then on.
- When this happens...Catch Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL.
- automatically do this!Create Ticket
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Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItURLRequired
Key
Deduplication Key
Xpath
Basic Auth
Headers
Try ItURLRequired
Query String Params
Send As JSON
JSON key
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers