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Post new product features into your support channel

Automatically monitor new feature records across Productboard and Slack. Get instant updates when new feature published, feature created, or feature updated—so you can share status, thread details, and keep support aligned without manual triage.

How this automation broadcasts support-ready feature context

When new feature records reach publication, delays can slow documentation and ticket triage. This automation monitors Productboard features, filters idea records, and posts Slack messages and threaded follow-ups—so your team can respond faster.

  1. 1.Monitors new feature records

    Integrate Productboard and feature trackers to detect published feature records and route the right updates to Slack.

    Produktboardor swap with your favorite app
  2. 2.Filters idea records

    Integrate Filter by Zapier and workflow rules to continue only for non-idea feature records to avoid noise.

    Filter von Zapieror swap with your favorite app
  3. 3.Sends support channel message

    Integrate Slack and support channel tools to post feature title and status updates to your configured support channel.

    Slackor swap with your favorite app
  4. 4.Posts threaded follow-up

    Integrieren Sie Slack and link mapping tools to reply in thread in feature reference permalinks as threaded context.

    Slackor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

3,4 Millionen Unternehmen vertrauen uns

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
AktivKampagne
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
AktivKampagne
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Schritt 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Schritt 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Schritt 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Smart Charge Amerika

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Abgelegen

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Digioh

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Otter.KI

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Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

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