1.Detect new review on listing
Integrate Google Business Profile and review monitoring tools to detect new reviews on your listing to capture incoming review signals.
Add personalized public replies that include reviewer name
Automatically detect new reviews across Google Business Profile. Create and update when ratings cross your threshold, reviews are unreplied, or new review details arrive—so you can filter, personalize, and publish replies without manual follow-up.
How this automation protects your reputation with timely public replies
When new reviews land on Google Business Profile, unanswered comments can cost trust and momentum. This automation filters qualifying ratings, selects response templates, formats the reviewer greeting, and posts public replies—so your team can respond fast without manual follow-up.
Google-Unternehmensprofilor swap with your favorite app
2.Continues only for qualifying ratings
Integrate Filter by Zapier and review criteria tools to filter by rating threshold to continue only for qualifying reviews.
Filter von Zapieror swap with your favorite app
3.Selects a response template variant
Integrate Sub-Zap by Zapier and text templating tools to choose a canned response variant to build the reply body.
Sub-Zap von Zapieror swap with your favorite app
4.Titlecases the reviewer greeting name
Integrate Formatter by Zapier and name formatting tools to titlecase the reviewer name to create a personalized greeting.
Formatter von Zapieror swap with your favorite app
5.Creates the public reply
Integrieren Sie Google Business Profile and listing reply tools to create a public reply to post the selected template in the greeting.
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Add negative review submissions to CRM for triage
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Add visitor feedback responders to reputation contact list
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Alert team on positive reviews for quick acknowledgment
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Alert team with drafted review reply for approval
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Auto-reply to 4+ star reviews with rotating templates
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Capture new review, log it, and post reply
Public reviews arrive without tracking, leaving managers reactive, unsure which location needs attention. Capture and log reviews, post public replies and route negatives to owners same day.
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Capture new reviews and route responses to owners
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Create AI-crafted replies to every five-star review publicly
Your five-star reviews sometimes go unreplied, missing chances to reinforce local trust. Replies publish automatically in a friendly, brand voice so trust stays visible within minutes.
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Create AI reply suggestions for incoming reviews to owners
Your public reviews arrive without timely, branded replies, leaving prospects unsure about responsiveness. You get concise, on-brand reply suggestions delivered to owners for same-day posting.
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Protect your reputation with automated review triage, draft responses, and approval routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Schritt 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Schritt 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Schritt 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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