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Extract positive customer quotes and post to team channel

Automatically scan new recording added events across Grain and transcripts in ChatGPT (OpenAI). Post testimonial snippets to Slack when recording added, transcript available, or quote confidence is met—so you can reuse customer praise without manual copy-pasting.

How this automation accelerates testimonial reuse

When recording added creates scattered praise across transcripts and notes, delays can stall campaigns. This automation scans transcripts, extracts one-sentence quotes, and posts them to Slack—so your team can publish faster without manual transcript review.

  1. 1.Monitor recording added

    Integrate Grain and transcript tools to detect recording added, passing transcript details to the workflow to prepare quote extraction.

    Getreideor swap with your favorite app
  2. 2.Extracts positive quote

    Integrate ChatGPT (OpenAI) and analysis tools to locate a one direct positive quote, redact identifiers, and return quote context.

    ChatGPT (OpenAI)or swap with your favorite app
  3. 3.Posts quote to Slack channel

    Integrate Slack and team messaging tools to post a formatted testimonial message with the quote, context note, and recording link.

    Slackor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

3,4 Millionen Unternehmen vertrauen uns

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
AktivKampagne
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
AktivKampagne
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Schritt 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Schritt 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Schritt 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Otter.KI

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