Automate your IT stack

In IT, you stay busy keeping systems running. Let Zapier handle your access provisioning, ticket triage, and more with built-in logic and conditions. With thousands of secure app integrations—including hundreds of AI apps—you'll reclaim your time to focus on work only you can do.

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3,4 Millionen Unternehmen vertrauen uns

Solutions for every layer of your stack

Every IT team runs on a mix of tools, like an ITSM platform, security apps, and identity tools. The solutions below lead to pre-built, customizable workflow templates that connect those tools—so tickets route automatically, requests move faster, and your AI apps slot right into your existing stack. And with built-in security and governance, your team can move faster without risking access controls, audit trails, or the trust you've worked so hard to build with every stakeholder.

IT operations
Streamline IT ops with automated backup management, cloud management, runbook execution, and server tracking
Beginnen Sie mit der Automatisierung
Security operations
Strengthen threat response with automated cloud security, firewall management, network security, and certificate tracking
Beginnen Sie mit der Automatisierung
Vulnerability management
Strengthen security posture with automated scan alerts, remediation tracking, and penetration testing workflows
Beginnen Sie mit der Automatisierung
Security compliance
Streamline security compliance with automated evidence collection, ISO 27001 workflows, SOC 2 prep, and questionnaire responses
Beginnen Sie mit der Automatisierung
Identity & access management
Secure user access with automated provisioning, access reviews, approval routing, and audit logging
Beginnen Sie mit der Automatisierung
IT service management
Streamline IT services with automated ticket routing, request fulfillment, change approvals, and onboarding tasks
Beginnen Sie mit der Automatisierung
Endpoint & infrastructure management
Strengthen endpoint ops with automated device enrollment, patch rollouts, and remote monitoring
Beginnen Sie mit der Automatisierung
IoT & connected operations
Accelerate connected ops with automated device alerts, sensor routing, incident triage, and status logging
Beginnen Sie mit der Automatisierung
Incident response
Accelerate threat response with automated alert routing, incident triage, post-incident reviews, and escalation workflows
Beginnen Sie mit der Automatisierung
Software license management
Streamline license control with automated provisioning, renewal tracking, access updates, and compliance alerts
Beginnen Sie mit der Automatisierung
Network operations
Strengthen network ops with automated alert triage, config updates, incident routing, and health reporting
Beginnen Sie mit der Automatisierung
Threat intelligence
Strengthen threat response with automated alert correlation, feed enrichment, IOC tracking, and analyst alerts
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Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
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What is IT automation?

IT automation uses software to do repetitive tasks for you across your entire tech stack. That way, you can keep systems secure, reliable, and running smoothly.

IT challenges automation solves

Access requests pile up fast

Auto-assign approvals, provision accounts, and notify employees as requests come in.

Ticket triage eats up the day

Route issues by urgency, system, or requester so the right team jumps in first.

Security alerts come in from everywhere

Flag critical events, enrich incident details, and escalate threats in real time.

Software requests get stuck in approval loops

Send requests to the right approver and trigger fulfillment once they're cleared.

Device setup is still a manual checklist

Launch onboarding tasks, assign hardware, and create accounts from one request.

Audit prep turns into a scramble

Collect logs, document approvals, and surface compliance records on schedule.

So funktioniert's

IT automation connects your tools, triggers actions from system events, and streamlines workflows across access management, ticketing, and security ops. Provision accounts, route incidents, and log approvals automatically—without chasing updates across systems.

Beginnen Sie mit der Automatisierung

Schritt 1
Connect your tools
Integrate your ITSM platform, identity provider, security tools, device management system, and team chat.
Schritt 2
Define triggers
Set actions to run when tickets arrive, access is requested, alerts fire, or devices are assigned.
Schritt 3
Automate & measure
Provision accounts, escalate incidents, update records, and notify teams automatically.

Transform your IT with Zapier

Elevate your IT operations with Zapier's powerful automation tools. Provision access, streamline support workflows, and respond to security events—and that's just the start.

Access and identity management

Keep access moving securely

Automate access requests and account provisioning across your IT stack. Connect your identity provider, HRIS, and ticketing system to approve requests, create accounts, and notify users faster.

Provision accounts from requests

Automatically create user accounts when approved requests land in your ticketing system. That keeps onboarding moving without extra admin work.

Approve access by policy

Based on role, team, or app, send each request to the right approver and keep a clear record of every decision.

Flag risky permission changes

When elevated access is granted or changed, trigger alerts and route the event for review before it becomes a bigger issue.

Notify users when access is ready

Once provisioning is complete, send confirmation in email or Slack so users know exactly when they can get started.

Remove access during offboarding

During offboarding, remove app access, disable accounts, and notify stakeholders from a single HR or ticket trigger.

Support and service desk ops

Support work stops piling up

Streamline service desk workflows from intake to resolution. Route tickets from email, forms, or chat, prioritize by urgency, and alert the right team when issues need attention.

Route tickets to the right team

Send incoming issues to the right queue based on topic, urgency, location, or requester so triage doesn't slow everything down.

Prioritize issues by urgency

As tickets come in, classify severity and push urgent issues to the front so high-impact problems get attention first.

Update records as work progresses

When status changes in your helpdesk, log progress in project tools or spreadsheets so everyone sees the latest context.

Alert teams when SLAs are at risk

Before deadlines slip, send alerts in Slack or email so agents and managers can step in and keep work moving.

Create follow-up tasks after closure

After a ticket is resolved, open follow-up tasks for documentation, surveys, or root cause review without extra clicks.

Security and compliance workflows

Risks surface before they spread

Respond to security and compliance events without manual chasing. Use alerts, logs, and approval records to escalate incidents, document actions, and keep audits on track.

Escalate critical alerts instantly

The moment a high-priority alert fires, route it to the right responder and open an incident workflow in your ITSM tool.

Track audit evidence automatically

Collect approvals, logs, and ticket history in one place so audit evidence is ready when your team needs it.

Detect gaps in compliance records

If required fields, approvals, or logs are missing, surface the issue early so compliance work doesn't turn into a scramble.

Notify owners about policy issues

When a policy exception appears, alert the right owner in Slack or email so they can review and act quickly.

Document incident actions in real time

As incidents unfold, capture updates, timestamps, and decisions automatically to support reviews and reporting later.

Connect your apps to build a more efficient workflow

Zapier integrates with thousands of tools so you can automate processes across your stack, streamline work, and keep everything in sync.

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See how teams are automating with Zapier (and loving it!)

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

Zapier hilft uns, weit über 50% mehr Deals abzuschließen, als wir es ohne Zapier tun würden. Es ist ein Schlüsselelement unserer Gesamtstrategie und somit auch unseres Verkaufsarguments.

Raphael BochnerGründer und CIO

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Ready to automate your entire workflow?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.

Beginnen Sie mit der Automatisierung

Automate your IT stack

3,4 Millionen Unternehmen vertrauen uns

Solutions for every layer of your stack

IT operations

Security operations

Vulnerability management

Security compliance

Identity & access management

IT service management

Endpoint & infrastructure management

IoT & connected operations

Incident response

Software license management

Network operations

Threat intelligence

Automate your work, your way