Pure Chat + Zendesk
Add a chat from Pure Chat as a ticket in Zendesk
If customers initial a support request using live chat, you may want to create a ticket in Zendesk while you troubleshoot the issue. This Zapier automation will create a new ticket in Zendesk from a live chat conversation in Pure Chat.
If customers initial a support request using live chat, you may want to create a ticket in Zendesk while you troubleshoot the issue. This Zapier automation will create a new ticket in Zendesk from a live chat conversation in Pure Chat.
- When this happens...Finished Chat
Triggers when a live chat conversation ends.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Pure Chat
Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
