HappyFox Chat + SupportBee
HappyFox Chat + SupportBee
Add tickets on SupportBee for new missed chats on HappyFox Chat
The faster you re-engage customers that tried and failed to contact you, the better. Set up this integration and Zapier will route them all to your support queue: It will trigger whenever a new chat session is missed on HappyFox Chat, automatically creating a new ticket for it on SupportBee to ensure any issues are resolved quickly.
- When this happens...New Missed ChatTriggers when no agents pickup an incoming chat request.
- automatically do this!Create TicketCreates a New Ticket in your SupportBee account.
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More things you can do with HappyFox Chat and SupportBee
Discover other triggers and actions you can use with HappyFox Chat and SupportBee
- Finished Chat
Triggers when a chat conversation ends.
Try ItTriggerInstant - New Offline Message
Triggers when a visitor leaves a message when all agents are offline.
Try ItTriggerInstant - New Comment
Triggers when a new comment is added to a ticket.
Try ItTriggerInstant - New Ticket
Triggers when there is a New Ticket in your SupportBee account.
Try ItTriggerInstant
- New Missed Chat
Triggers when no agents pickup an incoming chat request.
Try ItTriggerInstant - New Agent Reply
Triggers when an agent replies to a ticket.
Try ItTriggerInstant - New Customer Reply
Triggers when a customer replies to a ticket.
Try ItTriggerInstant - Ticket SubjectRequired
- Requester EmailRequired
- Requester NameRequired
- Plain Text ContentRequired
- HTML Content
ActionWrite
