Create Jira Service Management requests for new or updated Better Stack incidents
Stay on top of incidents with this Better Stack to Jira Service Management workflow. Whenever there's a new or updated incident in Better Stack, a request will be created in Jira Service Management, helping your team respond quickly and efficiently. This automation ensures a seamless flow of information between both platforms, keeping everyone updated on the latest incident status.
Stay on top of incidents with this Better Stack to Jira Service Management workflow. Whenever there's a new or updated incident in Better Stack, a request will be created in Jira Service Management, helping your team respond quickly and efficiently. This automation ensures a seamless flow of information between both platforms, keeping everyone updated on the latest incident status.
- When this happens...New or Updated IncidentTriggers when new incidents are created, or when existing incidents are updated. 
- automatically do this!Create RequestCreate a new request. 
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- New or Updated Incident- Triggers when new incidents are created, or when existing incidents are updated. Try It
- Incident IDRequired 
- Acknowledged by 
 
- Short name 
- Brief SummaryRequired 
- Description 
- Requester emailRequired 
- Escalation policy ID 
- Alert settings - Call 
- Alert settings - Text 
- Alert settings - Email 
- Alert settings - Push notification 
- Team alert wait time 
 
- Incident IDRequired 
 
- On-Call Contact Changed- Triggers when an on-call contact changes. Try It
- Incident IDRequired 
- ContentRequired 
- Comment by 
 
- Incident IDRequired 
- Resolved by 
 
- Date & Time 
 





